Tag Archives: facebook

Enterprise Social Networking

In a recent project, we were asked to use a social networking tool for collaboration. In this case, it was Yammer. After having used this (or rather, not used) for several months, I realized that it is simply not working … Continue reading

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The Future of Recommendations

We were recently asked what we thought of the future of recommendations and product/service reviews as social media continues to develop. Recommendations from trusted sources (friends, family, etc.) have always been and, will always be an integral part of our … Continue reading

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Facebook Evolves – Learning from Others

The most recent change by Facebook introduces several new features related to the news feed. It is clear that Facebook has studied some of their rivals (e.g., Twitter and Google) in making these changes. For example, if I stay on … Continue reading

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Cloud Computing and Social Media

Cloud-based solutions are currently being considered by many organizations. The trend is lead by Amazon and its Amazon Web Services. One could argue that “cloud” is merely a fancy name for the old fashion data center. The industry is trying … Continue reading

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Social Media and Customer Service

When I briefly checked in on Twitter today, I came across a tweet by my friend, Andrew Mueller, where he recommended an article on social media and customer service. More and more consumers take to Facebook and Twitter to air … Continue reading

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Whose Data is it Anyway?

The latest drama in the Facebook-Google battle unfolded this week. As it turns out, PR firm Burson admitted to not-so-ethical PR practices in its effort to please its client (Facebook). USAToday published an interesting article about the ordeal. If you … Continue reading

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Google +1 – Too Little too Late?

Google is in the process of launching +1, a recommendation service for Google search. While coupling it with search makes perfect sense, Google is now also pitching it for other web sites. If you own a web site, you can deploy … Continue reading

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Google Ups the Ante with +1

Google has just launched a social search feature called “+1″. In our humble opinion, this is the first solid move from Google with regards to social media. Other attempts, like Wave and Buzz, have bombed. I watched a 40 minute(!) … Continue reading

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Facebook Top News vs. Most Recent

We hear two questions a lot: Where do the Facebook users spend most time, in Top News or Most Recent? What algorithm decides what to put in Top News or Most Recent? We don’t have the complete answer but here is … Continue reading

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The Emergence of F-Commerce

There is seemingly no limits to what you can do with a Facebook Fan Page. As illustrated in an article at Investors.com, J.C. Penney has launched a full online retail store within Facebook. If you combine e-commerce with the fan … Continue reading

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