Tag Archives: twitter

Enterprise Social Networking

In a recent project, we were asked to use a social networking tool for collaboration. In this case, it was Yammer. After having used this (or rather, not used) for several months, I realized that it is simply not working … Continue reading

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Facebook Evolves – Learning from Others

The most recent change by Facebook introduces several new features related to the news feed. It is clear that Facebook has studied some of their rivals (e.g., Twitter and Google) in making these changes. For example, if I stay on … Continue reading

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Social Media and Customer Service

When I briefly checked in on Twitter today, I came across a tweet by my friend, Andrew Mueller, where he recommended an article on social media and customer service. More and more consumers take to Facebook and Twitter to air … Continue reading

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Google +1 – Too Little too Late?

Google is in the process of launching +1, a recommendation service for Google search. While coupling it with search makes perfect sense, Google is now also pitching it for other web sites. If you own a web site, you can deploy … Continue reading

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